Contact kindr Health

Our team is available Monday through Friday, 9am to 6pm Eastern Time. We aim to respond to all inquiries within one business day.

kindr Health

support@kindr.healthhome.kindr.health
Clinical services: Arora Health & Aesthetics, LLC — Seattle, WA
Pharmacy: VialsRX — Houston, TX
Monday – Friday · 9am – 6pm ET

Patient Support

For questions about your account, subscription, billing, or treatment status.

support@kindr.health
Response within 1 business day

Clinical and Compliance

For medical compliance inquiries or matters requiring clinical attention.

support@kindr.health
Response within 2 business days for compliance matters

Pharmacy and Shipping

For medication or shipping questions contact our pharmacy partner.

(713) 497-5590
VialsRX · vials.ai

Privacy and HIPAA

To exercise your HIPAA rights, request access to your health information, or file a privacy complaint.

support@kindr.health
Attn: Privacy Officer

Send us a message

Use this form for general inquiries. For urgent medical matters, please contact support@kindr.health directly.

Do not include sensitive medical information in this form. For clinical matters, please email support@kindr.health with "Attn: Clinical Compliance" in the subject line.

Services are available in 50 US states through affiliated medical providers and pharmacy partners operating in accordance with applicable state licensure requirements.