Terms of Service

Website operator and scope

Kindr Health, Inc. operates the Kindr digital health and wellness brand and this informational website. Kindr Care is preparing to launch. Kindr does not independently diagnose, prescribe or dispense medication through this website.

Medical information and emergencies

Website content is general information, not personal medical advice or a clinician-patient relationship. Do not use the website or business support for urgent medical care. For a medical emergency, call 911.

Clinical eligibility and prescribing

A properly licensed clinician independently evaluates medical necessity, prescribing, monitoring and treatment eligibility. A valid clinician-patient relationship and applicable evaluation are required; no treatment or prescription is guaranteed. Patient location and service-specific rules determine access.

Secure clinical workflow

Enrollment is not open here. Required clinical intake, consent, provider identification and clinical-contact pathways will be provided through the secure patient portal before care begins. Do not send medical histories or sensitive information through the business contact form.

Program charges and payments

No clinical payment is collected on this marketing site. Approved checkout terms must identify initial, recurring, laboratory, package and medication charges before any payment commitment. Proposed manufacturer-medication program fees exclude separately billed medicines. No candidate price is a live offer.

Cancellation and refunds

Clinical cancellation and refund terms must match the approved program and checkout. The previous subscription and refund promises are not presented as terms for new Kindr Care enrollment. See the Refunds & Cancellation page for current transition information. Existing patients should consult the terms agreed to at purchase and their current provider or billing party.

Privacy boundaries

The website Privacy Policy covers business-site data handling. The responsible clinical entity’s privacy notices and consent documents govern clinical records under its arrangement. Kindr does not claim ownership or unrestricted access to all medical records.

Dot and Workplace

Dot is a separate AI-powered wellness and support platform, not an independent prescribing clinician. Dot personal subscriptions, Workplace employer accounts and Kindr Care charges are distinct. This website does not change their terms, billing or privacy boundaries or promise automatic clinical-data synchronization.

Final legal terms

Clinical provider identity, telehealth consents, billing and refund provisions, eligibility, dispute provisions and governing law will be provided before clinical enrollment. These terms do not retroactively replace an existing patient’s agreed purchase terms.